Returns

We stand behind the quality of ReFocus+. If you’re not satisfied, we’re here to help.

1. Return Window

Returns are accepted within 30 days of purchase. Product must be unopened and in original packaging.

2. Non-Returnable Items

Opened or used items cannot be returned due to health and safety regulations.

3. Refund Process

Once your return is received and approved, we’ll issue a refund to your original payment method within 5–10 business days.

4. Shipping Costs

Customer is responsible for return shipping unless the product is defective or damaged upon arrival.

5. Start a Return

To begin a return, email us at refocusplus@gmail.com with your order number and reason for return.